All tickets to the Festival are general admission. Purchasing a separate accessible ticket is not necessary.
Upon arrival, please visit the Access Center for information on the accessible viewing areas. Patrons in need of mobility accommodations or American Sign Language (“ASL”) patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the ASL areas. The accessibility wristband is non-transferable.
Viewing Area Wristband Policies
- All Festival attendees must have an event ticket for admission into the Festival
- ADA wristbands to access Accessible seated viewing platforms for those in need of mobility accommodations and ASL viewing areas are good for the whole weekend.
- Do NOT remove your wristband for the entire duration of the event. If your ADA wristband is damaged or removed, it can be replaced at the Access Center.
- One companion wristband will be issued for each accessible guest.
- If an accessible guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued.
- Accessibility Program wristbands to access Accessible seated viewing platforms and ASL viewing areas are good for the whole weekend.
Only one companion will be admitted with each guest with an accessible viewing area wristband or ASL viewing area wristband. - The ASL viewing section (accessible by the ASL viewing wristband) is specifically designated for Deaf guests who use ASL (American Sign Language) and rely on visual interpretation of the performance. If you do not use ASL, the Festival offers assistive listening devices that may better suit your needs. Otherwise, please know that the Festival provides excellent sound coverage throughout the venue to enhance your experience.
- An accessible or ASL wristband does not guarantee a spot in the viewing areas.
- Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform.
- Once it’s determined that an accessible or ASL viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.
- The ASL (American Sign Language) dedicated pit/viewing area at a given stage will only be open for artist’s performances that are scheduled to have an American Sign Language interpretation.
- Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf. Accessible viewing areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the festival grounds or visit the map on the Festival help center (or the map on the official Festival app).
Note: To access any ADA seating areas within the premium areas (GA+, VIP, Platinum, Ultimate, or Bungalows) the patron and their companion must have those designated ticket types.